Leicester, United Kingdom
CSO at Leicester City Council
Government Administration
Education
The Nottingham Trent University 2009 — 2011
Insolvency Practice, Certificate
University of Leicester 1997 — 2000
Bachelor's degree, Economics and Law, Lower second Hons
Wyggeston and Queen Elizabeth I College 1995 — 1997
Advanced GNVQ, Business Studies
Experience
Leicester City Council April 2014 - Present
HSBC Bank plc June 2011 - April 2014
Insolvency Service April 2011 - June 2011
Insolvency Service October 2007 - April 2011
Jobcentre Plus January 2004 - October 2007
Skills
Management, New Business Development, Relationship Management, Business Process..., Cold Calling, Training, Finance, Direct Sales, Customer Satisfaction, Team Management, Insurance, Performance Management, Employee Benefits, Customer Service, Employee Training, Business Strategy, Business Planning, Cross Selling, Banking, Recruiting, Business Analysis, Change Management, Analysis, Strategy, Time Management, Interviews, Risk Management, Investigation, Sales Process, Sales Management, Forecasting, Credit Cards, Customer Retention, Credit, Team Leadership, Sales, Stakeholder Management, Leadership, Coaching, Team Building, Customer Experience, Sales Operations, Vendor Management, Retail Banking, Teamwork, CRM, Business Development, Negotiation, Call Centers, Account Management