United Kingdom
Global Service Delivery Manager at Freshfields Bruckhaus Deringer
Legal Services
Education
Birmingham University 1996 — 1997
MSc
University of Sheffield 1995 — 1996
PG Diploma
University of Sheffield 1992 — 1995
Bachelor’s Degree
Experience
Freshfields Bruckhaus Deringer June 2014 - Present
Freshfields Bruckhaus Deringer October 2013 - January 2014
Freshfields Bruckhaus Deringer 2011 - 2013
Freshfields Bruckhaus Deringer October 2007 - 2011
UBS 2006 - 2007
Perot Systems: UBS 2005 - 2006
Perot Systems: UBS Investment Bank 2004 - 2005
Perot Systems: UBS Investment Bank 2003 - 2004
Perot Systems: UBS Investment Bank 2000 - 2003
Perot Systems: Warburg Dillon Read 1998 - 2000
Skills
Management, Approvals, Project Portfolio..., Service Desk, Business Continuity, Team Leadership, Policy, Project Delivery, Solution Architecture, Technical Support, IT Operations, IT Strategy, CMMI, People Management, Business Analysis, IT Outsourcing, Data Center, ITIL Certified, Requirements Analysis, Information Technology, Governance, Incident Management, ITIL, Infrastructure, IT Service Management, ITIL v3 Foundations..., Project Management, Offshoring, Change Management, Data Migration, PMO, IT Transformation, Disaster Recovery, Customer Relations, Outsourcing, Vendor Management, Business Process..., Process Improvement, PRINCE2, IT Management, Service Management, Problem Management, BMC Remedy, Enterprise Architecture, Release Management, Project Implementation, Sla, Service Delivery, Service Improvement, Stakeholder Management