Cluj County, Romania
HRIS Business Analyst at Emerson
Outsourcing/Offshoring
Education
Babeş-Bolyai University, Cluj-Napoca 2007 — 2010
BS, European Studies
National College "G.Baritiu" 1999 — 2003
Informatics
Experience
Emerson May 2015 - Present
Sykes October 2012 - May 2015
Sykes April 2010 - October 2012
GENPACT Romania April 2008 - April 2010
Contact Center RO September 2004 - April 2008
Skills
Instructional Design, Employee Relations, Accounting, People Management, Outsourcing, Performance Management, Personnel Management, Data Analysis, Customer Satisfaction, Administration, Customer Relations, SAP, Team Leadership, Soft Skills, Call Center, Training, Recruiting, Coaching, Performance Appraisal, Interviews, Excel, Business Analysis, Social Networking, Microsoft Office, Analysis, Call Centers, Teamwork, PowerPoint, Accounts Receivable, Human Resources, Organizational..., Change Management, Forecasting, Team Building, Banking, Management, Problem Solving, BPO, Team Management, HR Policies, Outlook, Writing, Customer Service, Screening, HR Consulting, English, Time Management, Project Management, Word, Talent Management