Bulgaria
Microsoft Commercial Technical Support Engineer at Convergys
Information Technology and Services
Education
University in Maribor 2003 — 2009
Bachelor's degree - expected 2014
Experience
Convergys April 2015 - Present
Convergys April 2014 - March 2015
Sutherland Global Services December 2013 - April 2014
Stream Global Services September 2012 - December 2013
MFDPS June 2010 - June 2011
Zavarovalnica Maribor d.d. PE Celje July 2009 - December 2009
Kabinet 01 d.o.o. March 2008 - June 2009
Spin d.o.o. May 2007 - October 2007
Genion d.o.o. May 2006 - September 2006
Engrotus d.d. May 2005 - October 2005
Skills
Remote Troubleshooting, Software Installation, DNS, Windows Vista, Computer Repair, Switches, Computer Hardware, Computer Maintenance, Google Apps for Business, MS-DOS, Networking, Office 365, MX, TXT, CNAME records, Cloud Computing, Windows XP, Microsoft Technologies, Desktop Deployment, Microsoft Excel, Technical Support, Windows 7, Microsoft Operating..., Troubleshooting, TCP/IP, Information Technology, Google Apps, Information Security, Outlook, DNS management, Laptops, Virtualization, Operating Systems, SharePoint Online, Bios, Routers, Hardware Installation, Spam Filtering, Hardware Support, Computer Security, Remote Desktop, System Administration, Internet Explorer, Software Deployment, Customer Service, Windows, Hyper-V, SharePoint Server, Microsoft Office, Call Centers, Customer Support, SharePoint