Lowick, Northamptonshire, United Kingdom
Director of Marketing at The Open University
Marketing and Advertising
Education
Ashridge Business School 2006 — 2006
Certificate in Leadership Development, Leadership Development Programme
Cranfield University 2002 — 2002
Certificate in Business Planning & Growth, Business Growth Executive Development
University of London 1987 — 1990
BA Honours, History of Art, 2:1
Drummond Education
Level 3 NVQ, Advanced Personal Training
Experience
The Open University June 2015 - Present
Consultancy focusing on digital, customer experience and brand change programmes February 2015 - May 2015
npower February 2012 - January 2015
Ashcourt Rowan January 2011 - February 2012
AXA UK February 2010 - January 2011
Norwich and Peterborough Building Society June 2003 - February 2010
AMP/Pearl 1997 - 2003
Aspen Direct 1996 - 1997
Leybourne Brown Maclean 1990 - 1996
Skills
Retail, Digital Strategy, Analytics, Integrated Marketing, Digital Marketing, Management, Project Planning, Lead Generation, Customer Satisfaction, Customer Experience, CRM, Retail Marketing, Direct Marketing, Marketing Strategy, Customer analytics, Marketing Management, Brand Development, Segmentation, Business Strategy, Multi-channel Marketing, Online Advertising, Plannning, Marketing, B2B, Strategy, Change Management, Web Analytics, Customer Insight, Start-ups, Marketing Research, Email Marketing, B2B Marketing, Customer Retention, Data Analysis, Proposition Development, New Business Development, Customer Acquisition, Database Marketing, Leadership, Business Transformation, Market Research, Direct Mail, Strategic Planning, Brand Management, Customer Experience..., E-commerce, Online Marketing, Team Management, Product Marketing, Marketing Communications