Winterthur Area, Switzerland
Verantwortlicher Swisscom Cloud Programm bei Swisscom (Schweiz) AG
Information Technology and Services
Education
IMD Business School 2013 — 2013
Diplom, High Performance Leadership Programme
Universität St. Gallen-Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften 2009 — 2010
Executive Master in Business Engineering (EMBE), Business Transformation Management
ESCP Europe 1998 — 1998
Master in Business Administration (MBA), Internationale Geschäfte/internationaler Handel, Top Ten Absolvent
European School of Management ESCP-EAP, Paris, France 1998 — 1998
Master in Business Administration (MBA), Internationale Geschäfte/internationaler Handel, Top Ten
Höhere Wirtschafts- und Verwaltungsschule HWV, St. Gallen, Switzerland 1990 — 1993
Eidg. dipl. Betriebsökonom, Marketing, Tier I Absolvent
Experience
Swisscom (Schweiz) AG March 2015 - Present
Swisscom AG - Enterprise Customers October 2013 - February 2015
Swisscom IT Services January 2012 - February 2014
Swisscom IT Services May 2009 - December 2011
Swisscom IT Services August 2007 - April 2009
Swisscom IT Services January 2006 - July 2007
Swisscom IT Services August 2003 - December 2005
Swisscom IT Services April 2002 - July 2003
e-co consulting sarl / ltd January 1999 - March 2002
Pacovis AG July 1996 - May 1997
Skills
Customer Satisfaction, Risk Management, Veränderungsmanagement, KPI implementation, Risikomanagement, Prozessmanagement, Turnaround Initiatives, Management, Projektmanagement, Lean Management, Project Management, Outsourcing Management, IT-Strategie, Quality Management, Auslandsverlagerung, Strategic Planning, Unternehmensführung, Offshoring, IT Strategy, Corporate Finance, Strategische Planung, IT-Service-Managment, PMI, Process Management, ITIL, IT Service Management, Customer Experience..., ISO