Hamburg Area, Germany
Head of Customer Strategy and Experience at Barclaycard Southern Europe, Barclays
Banking
Education
Universität Hamburg
Master of Science, Informatik, Diplom-Informatiker
Universidade de Coimbra 1993 — 1994
Engenharia Informática
Sophie-Barat-Schule
Abitur, Mathematik, Englisch, Informatik, Gemeinschaftskunde
Experience
Barclaycard Southern Europe, Barclays October 2013 - Present
Barclays Bank October 2011 - October 2013
Barclaycard, Barclays Bank PLC July 2007 - September 2011
Barclaycard, Barclays Bank PLC June 2006 - June 2007
shr communication GmbH April 2000 - April 2006
EDS December 1996 - July 2001
Skills
Ad Serving, Vendor Management, MS Project, Savings, ITIL, Advertising, Deposits, Program Management, Product Management, Business Design, Sales, Entrepreneurship, Customer Experience, Strategic Planning, Concept Development, Strategy, Team Leadership, Marketing, Digital Strategy, Credit Cards, Digital Marketing, Web Analytics, E-commerce, Project Management, Key Account Management, Team Management, Financial Services, Marketing Strategy, Online Advertising, Stakeholder Management, Business Process, Proposition Development, Account Management, Payments, Change Management, Visio, Loans, Microsoft Exchange, Business Analysis, Analytics