Candas, Asturias, Spain
Digital SSL Certificates Process Owner
Financial Services
Education
Alliance Française
St. Giles College Centre - San Francisco - US
The British Council
Universidad Nacional de Educación a Distancia - U.N.E.D.
Licenciatura en Ciencias Quimicas
Wall Street Institute
Experience
Computer Sciences Corporation July 2011 - Present
CSC - Computer Sciences Corporation January 2014 - August 2014
CSC November 2007 - June 2011
CSC September 2003 - November 2007
CSC April 2004 - March 2006
TeleTech September 2002 - September 2003
Allianz Global Assistance July 1995 - August 2002
Skills
AS-400, ITIL v3 Foundations..., Organizational Behavior, Detail-oriented, French, Problem Solving, Employee Engagement, Social Entrepreneurship, Executive Coaching, Teamwork, Change Management, English, Customer Service, Open Cobros, Risk Analysis, Empowerment, Quality-focused, Ability to work..., USD, PRINCE2, Biblioteca de..., Excellent oral/written..., Outgoing, Request Tracker, Adaptability, Highly Dedicated, IT Service Management, Remedy, Analytic Problem Solving, Delegate Management, Ethical Decision Making, Creativity, Integrity Management, Strong multi-tasking, Business Objects, Proactive Monitoring, Estrategia TI, Clarify, Service Delivery, Microsoft Excel, ASK, Critical Thinking, Team Building, Empathy, Incident Management, Motivated, Statistics, Yantra, CNOR, Peregrine