Moscow, Russian Federation
IT Service Management, Processes
Information Technology and Services
Education
Moscow State Mining University (MSMU) 1996 — 2001
Master, IT
Aykhal School #5, Saha Yakutia
Experience
PepsiCo April 2014 - Present
PepsiCo July 2011 - Present
Wimm-Bill-Dann March 2009 - June 2011
Wimm-Bill-Dann November 2007 - July 2009
Siemens March 2006 - November 2007
Storm International February 2004 - March 2006
Variant-SM July 2000 - May 2002
Skills
Outsourcing, Service Improvement, IT Operations, System Deployment, Governance, Integration, Strategy, IT Outsourcing, Telecommunications, Business Process, Process Improvement, Service Desk, IT Strategy, Microsoft SQL Server, Service Delivery, Business Continuity, Sla, Business Analysis, Enterprise Architecture, Project Planning, Team Management, Problem Management, Disaster Recovery, Incident Management, ERP, IT Transformation, Data Center, Project Management, PMI, System Administration, PMO, Information Technology, Infrastructure, Change Management, Active Directory, Business Intelligence, Information Security..., Vendor Management, IT Service Management, IT Management, Business Process..., Windows, COBIT, Management, ITIL Certified, Service Management, People Management, Project Portfolio..., SQL Server, ITIL