Robert-Jan (Robert-Jan van Dijk) van Dijk
Apeldoorn Area, Netherlands
Service manager servicedesk at PEAKIT
Information Technology and Services
Education
University of Twente 1984 — 1989
ir., Business Administration&Information management
Experience
PEAK-IT July 2013 - Present
@Sabbatical November 2012 - June 2013
KPN Corporate market January 2011 - November 2012
KPN Consulting Nederland April 1990 - November 2012
Tennisvereniging LTV Irminloo 1978 - November 2012
Getronics Datacenter September 2009 - December 2010
Getronics Datacenter July 2009 - September 2009
ING June 2008 - June 2009
Getronics April 2007 - May 2008
ING June 2005 - March 2007
Skills
Project Portfolio..., Knowledge Management, Service Delivery..., IT Service Management, Governance, Outsourcing, Sla, PMO, Operations Management, IT Operations, Infrastructure, Incident Management, Business Alignment, Service Desk, Change Management, Program Management, Managed Services, Professional Services, IT Outsourcing, Service Delivery, Business Process..., Management Consulting, Business Process, Service Management, Process Improvement, ITIL, ICT, Consultants, Process Management, Information Management, IT Strategy, Service Improvement, IT Management, Integration, Interim Management, PRINCE2, Enterprise Architecture, Data Center, Application Lifecycle..., Consulting