Northampton, Northamptonshire, United Kingdom
Business & Process Improvement Professional
Financial Services
Education
The University of Northampton 2004 — 2008
Degree, Law
Boston High School 2002 — 2004
A-Levels, Business Studies, Information Technology, Geography, History
Boston Grammar School 2000 — 2002
GCSE's, Various, 10 A - C Grades
Experience
Kier Group June 2015 - Present
National Grid January 2015 - June 2015
Barclaycard August 2012 - 2015
Barclaycard January 2010 - August 2012
Barclaycard April 2008 - January 2010
Skills
Project Planning, NIntex, Process Improvement, Microsoft Excel, Problem Solving, Team Leadership, Financial Services, Operations Management, Change Management, Finance, Strategic Planning, Microsoft Office, Business Development..., Strategy, Team Building, Relationship Management, Coaching, Project Management, Customer Experience, Business Process..., Team Management, Service Delivery, Risk Management, Management Consulting, Procurement, Retail Banking, Process Engineering, Lean Tools, Stakeholder Management, Business Analysis, Customer Service, Requirements Gathering, Data Analysis, Governance, Business Process, Business Process Mapping, Continuous Improvement, Leadership, Banking, Visio, Project Delivery, Management, Performance Management, Payments, Business Requirements, Call Centers, Credit Cards, Business Transformation, Business Process..., Analytics