Amsterdam Area, Netherlands
Eigenaar bij BLD Advies
Management Consulting
Education
Nyenrode Business University 2008 — 2009
MBA, Public Sector
Think Buzan 2011 — 2011
TLI, Think Buzan Licensed Instructor
EXIN Professional Group 2008 — 2008
Manager in ITSM according to ISO 20000, Manager in ITSM according to ISO 20000
Getronics PinkRoccade 2006 — 2006
Itil Service Manager, (Manager's Certificate in IT Service Management)
Diverse Cursussen/Certificaten 2003 — 2006
Microsoft 2000 — 2001
MCP, MCSD, MCDBA
AMBI 1997 — 2000
HBO, Informatica (Systeemontwikkeling)
RSG Westfriesland - Hoorn 1979 — 1979
Experience
Mediq Apotheken Nederland April 2015 - Present
BLD Advies July 2011 - Present
Mediq November 2013 - April 2015
Albert Schweitzer ziekenhuis December 2012 - August 2013
BrainStudio B.V. October 2011 - January 2013
IVENT (Informatievoorziening en -technologie) May 2009 - July 2011
Exin Professional Group October 2006 - July 2011
DHPSMG (Dutch HP Service Management Group) July 2004 - July 2011
IVENT March 2007 - May 2009
IVENT (Informatievoorziening en -technologie) April 2004 - March 2007
Skills
SLA, Dutch, IT Service Management, Knowledge Management, Management Consulting, People Management, Service Desk, Trainers, Incident Management, Coaching, Service Management, Consultancy, Management, Change Management, Feedback, Business Alignment, Personal Development, Team Management, PRINCE2, Book Writing, Alignment, Requirements Analysis, ISO 20000, Courses, Customer Relations, ICT, Accountability, Project Portfolio..., IT Management, Training, Program Management, Management Development, Business Process, Private Sector, Governance, Service Delivery, Team Building, Outsourcing, ITIL, Government, Process Management, Information Management, Organizational..., Public Sector, Business Strategy, Improving, Engagement, Operations Management, Planning, E-learning