Zuzana (Sehnalová) Voráčková
Czech Republic
Director of Client Services Team at RENOMIA, a. s.
Insurance
Education
Masaryk University Brno 2010 — 2015
Master’s Degree, Faculty of Law
University of Economics, Prague 1995 — 2001
master, Economics
Gymnázium na Zaltance 1991 — 1995
ZŠ Španielova
Experience
RENOMIA, a. s. July 2005 - Present
Eurotel Praha, spol. s r.o. 2001 - 2005
Skills
Project Coordination, PowerPoint, Telecommunications, Supplier Negotiation, ISO, Internal Controls, Rate Negotiation, Account Management, Client Communication, Excel, Sales Presentations, Insurance, Driving, Customer Service, Word, Client Relationship..., Procurement, Negotiation, Account Acquisition, Process Control, Client Services, Pricing Negotiation, CRM, Internal Audit, Client Acquisition, Insurance Claims, Commercial Insurance, Customer Presentations, Insurance Planning, Microsoft Excel, Quality Management, Risk Management, Customer Loyalty, Contract Negotiation, Customer Satisfaction, Financial Services, SAP, Lotus Notes, Insurance Law, Customer Acquisition, Microsoft Office, Supplier Negotiations, Client Retention, Customer Relations, Customer Retention, ISO standards, Presenter, Key Account Management