Amsterdam Area, Netherlands
Concept Development, Trend Analysis, Business Model Innovation/ Coach, Trainer, Lecturer at Hotelschool The Hague
Hospitality
Education
PhD research fellow university of leiden 2011 — 2013
PhD research fellow, Business Model Innovation, Resistance & Financial Distress
Erasmus University Rotterdam 2008 — 2010
MSc, Hospitality
Wageningen Universiteit en Researchcentrum 2007 — 2008
Didactical Skills
Best Western courses 1987 — 2007
Yield Management, Marketing Plans, Brand identity, PR, Train the Trainer
Entrepreunerial Skills & Techniques 2005 — 2005
Hospitality
Kiwa 2000 — 2001
ISO 9002 Quality Coordinator
Hilton international 1996 — 1997
Supervision I & II
Door Management course 1996 — 1996
Change programm, Organization and Cultural Change
Hotelschool Den Haag (met vestiging in Amsterdam) 1990 — 1996
Bachelor's degree
Vrije Universiteit Amsterdam 1984 — 1986
Marketing
Experience
Hotelschool The Hague January 2007 - Present
Zuiderduin 2006 - 2007
Palace Hotel Zandvoort 2002 - 2005
Resort Hotel d'Amelander Kaap 2000 - 2001
Berghotel Amersfoort 1998 - 2000
Hilton Schiphol 1995 - 1997
Holiday Inn Curacao Princess Beach Resort 1993 - 1994
Holiday Inn Airport Hannover January 1990 - July 1990
Skills
Business Modeling, Supply Chain Management, Product Innovation, Leadership, Hotels, Catering, Guest Satisfaction, Hospitality Management, Hospitality, Logistics, Yield Management, Training, Inspiration, Pre-opening, Revenue Management, Project Planning, Food & Beverage, Operations Management, Rooms Division, Trend Analysis, Program Management, Process Engineering, Hotel Management, Guest Service, Entrepreneurship, Strategic Planning, Management, Change Management, Sales, Team Building, Micros, Customer Satisfaction, Business Strategy, Planning, Food, Restaurants, Marketing, Revenue Analysis, Tourism, Customer Service, Coaching, Front Office, Resorts, Hospitality Industry