Almere Stad Area, Netherlands
Senior technical solution and training instructor at LG Electronics
Telecommunications
Education
1980 — 1985
Master mariner, Navigation
Hogeschool Rotterdam 1980 — 1985
Bachelor's degree, navigation
Experience
LG Electronics January 2008 - Present
LG Electronics January 2008 - December 2010
Alcatel-Lucent April 1989 - December 2007
Lucent technologies 1995 - 2006
AT&T 1995 - 2006
Alcatel-Lucent 1989 - 1994
Van Uden September 1985 - August 1986
P&O Nedlloyd June 1982 - June 1983
Skills
Mobile Devices, Technical Support, Training, HTML, People Management, Content Management, Technical Writing, Analysis, Multimedia, Troubleshooting, Coaching, E-learning, Mentoring, Customer Satisfaction, Customer Service, Project Coordination, Requirements Analysis, Web 2.0, Call Centers, User Experience, Navigation, Networking, Technical Documentation, User Interface, Software Documentation, Customer Relations, MS Project, Technical Training, Documentation, Planning, Wireless, Team Building, Mobile, Problem Solving, Telecommunications, Instructional Design, Knowledge Management, Field Service, E-Learning, Cross-functional Team..., Windows, Visio, CMS, Management, Testing, IP, Call Center, Team Leadership, Product Management, VoIP