Amsterdam Area, Netherlands
Global Service Coordinator Hosting at Heineken International
Computer Software
Education
Universiteit van Amsterdam 2005 — 2013
Master's Degree, Executive Programme in Management Studies, Master of Science in Management Studies
HAS Den Bosch 1992 — 2001
ing, Foodtechnology
Dukenburg
HAVO
Experience
Heineken International November 2014 - Present
Heineken Nederland February 2013 - November 2014
Heineken 2010 - February 2013
Qics B.V. September 2006 - February 2010
GetronicsPinkRoccade September 2001 - September 2006
Internet Retail at Postbank 2006 - 2006
EDS 2004 - 2006
ABN AMRO 2002 - 2006
Pontiac Foods (Kroger) 2000 - 2000
Skills
ITIL, PRINCE2, Incident Management, Management, MS Project, Escalations Management, IT Service Management, Service Desk, Change Management, Business Process, IT Management, Outsourcing, Information Management, ICT, Service Improvement, Leadership, Program Management, Mediation, Infrastructure, Service Management, Transitioning, Project Portfolio..., Business Strategy, Sla, IT Strategy, IT Outsourcing, Process Improvement, Problem Management, Service Delivery, Networking, Business Process..., Business Alignment, Governance, Communication, ITIL Certified, Process Management, IT Operations