Addlestone, Surrey, United Kingdom
Global Enterprise Infrastructure Services Manager at Akamai Technologies
Telecommunications
Education
Edge Hill University 2000 — 2004
BSc, Business Information Systems
Edge Hill University 2000 — 2002
HND Computer Science, C++, Networks, Systems Analysis, OS Platforms, Data Structures & Algorithms
Experience
Akamai Technologies August 2014 - Present
Level 3 Communications May 2012 - June 2014
Global Crossing August 2011 - August 2012
Global Crossing June 2011 - July 2012
Premiership Academy March 2010 - June 2011
BT May 2007 - April 2010
Alcatel 2006 - 2007
Alcatel 2005 - 2006
Carphone Warehouse 2004 - 2006
International Component Services Ltd 2000 - 2004
Skills
ISO 20000, Change Management, Operations Management, Project Management, People Management, Process Improvement, Service Desk, Computer Network..., Cisco Technologies, IT Management, Telecommunications, System Deployment, Vendor Management, Consultancy, Strategy, Service Improvement, Program Management, Deployment, ITIL, Network Operations, Integration, IT Operations, ISO 27001, Sla, Team Management, Security, Project Delivery, Configuration Management, Requirements Analysis, Service Management, IT Governance, Business Continuity, Service Delivery, IP, Routing, ISO 27000, Data Center, Disaster Recovery, PRINCE2, Management, Managed Services, Technical Support, Outsourcing, WAN, IT Service Management, IT Strategy, SLA, Incident Management, Problem Management, VoIP