London, Greater London, United Kingdom
Head of Product Support and Customer Engagement at PatSnap
Information Services
Education
University of Worcester 2010 — 2012
Bachelor's degree, Journalism
Cardiff University / Prifysgol Caerdydd 2008 — 2009
Transfered, Media, Culture and Journalism.
Ludlow College 2006 — 2008
A Level, Graphic Design, Media Studies, English Language & Literature
Ludlow C of E School 2001 — 2006
GCSE, Art, ICT, History, Maths, English Language & Literature, Science Double Award, Food Technology
Experience
Patsnap December 2013 - Present
Shropshire Clinical Commissioning Group January 2013 - December 2013
Station Drive Surgery July 2011 - April 2013
Portcullis Surgery June 2006 - April 2013
Skills
Customer Retention, Management, Writing, Intellectual Property, Registration, IP, Blogging, Strategy, Editing, Project Management, Patents, Start-ups, Customer Service, Film, Social Media, Social Networking, News Writing, Project Planning, Grammar, Patent Portfolio..., Creative Writing, Training, Troubleshooting, Proofreading, Medical Education, Journalism, Client Training, Internet, Research, Manage Client..., Online Research, Typing, Patent Searching, Content Management, Business Strategy, Administration, English, Newsletters, Client Liaison