Bologna Area, Italy
Outbound campaign developer
Banking
Education
Università Ca' Foscari di Venezia 1994 — 1997
Economia e commercio, Ca Foscari
Experience
Emil Banca Credito Cooperativo October 2014 - Present
Consumer Service S.r.l. September 2013 - October 2014
Vodafone May 2012 - June 2013
Vodafone May 2012 - October 2012
vodafone April 2009 - July 2011
Vodafone October 2002 - April 2009
Vodafone Italy October 1998 - October 2002
Skills
Telecommunications, Change Management, Lavoro di squadra, Telco, VoIP, Project Planning, Gestione team, Customer Satisfaction, Soddisfazione del..., Program Management, Gestione prodotti, Wireless, Team Building, CRM, Project planning, Call center, Service delivery, 3G, Management, Call Center, Customer Experience, Outsourcing, Product Management, Team Leadership, Coaching, Comunicazioni mobili, Telecomunicazioni, Customer Retention, Team Management, Change management, Customer experience, VAS, Contact Centers, Mobile Devices, Business Analysis, Account Management, Service Delivery, Project Coordination, Customer retention, Leadership, Team leadership, Mobile Communications, Teamwork, Analisi aziendale, Dispositivi mobili, Call Centers, GSM