Bath, Bath Avon, United Kingdom
Operations Director at The Hotel Collection
Hospitality
Education
University of Strathclyde 2013 — 2015
Executive Masters in Hospitality and Tourism Leadership
Blackpool and The Fylde College 1984 — 1986
HND in Hotel Management, Hotel Management
Tameside College, Manchester 1982 — 1984
National Diploma in Hotel Management, Hotel Management
Experience
The Hotel Collection March 2015 - Present
InterContinental Hotels Group July 2011 - February 2015
InterContinental Hotels Group 2007 - July 2011
InterContinental Hotels Group 2006 - 2007
InterContinental Hotels Group 2003 - 2006
Skills
Restaurant Management, Operations Management, F&B Management, Hospitality Management, Leisure, Front Office, Hotel Management, Hospitality, Tourism, Team Building, Income Statement, Rooms Division..., Travel Management, Rebranding, Incentives, Event Management, Restaurants, Recruiting, Opening Hotels, Pre-opening, Revenue Analysis, Opera, Resorts, Food & Beverage, Menu Development, Banquets, Food Service, Yield Management, Revenue Forecasting, Hospitality Industry, Pre-opening experience, Property Management..., Budgets, Wine, Food, Cost Control, Micros, Sales Management, Customer Satisfaction, Hotels, Spa, Rooms Division, Online Travel, Food Safety, Fine Dining, Catering, Business Travel, Customer Service, Forecasting, Hotel Booking