Edinburgh, United Kingdom
Head of IT&S Service Operations (interim) at BP
Information Technology and Services
Education
Glasgow Caledonian University 1994 — 1996
PgD
Heriot-Watt University 1991 — 1994
BA (Hons)
Falkirk College of Technology 1988 — 1990
Business Studies
Experience
BP May 2013 - Present
BP April 2011 - April 2013
Capgemini October 2007 - March 2011
Axon Consulting March 2006 - October 2007
Diagonal Consulting August 2004 - March 2006
Compuware February 1999 - August 2004
Ford Motor Company, UK July 1997 - February 1999
Ford Credit Europe November 1995 - July 1997
Royal Bank of Scotland March 1984 - October 1988
Skills
Agile Methodologies, Service Management, Vendor Management, Operations Management, Risk Management, PMO, IT Outsourcing, Business Process, Outsourcing, Sla, Prince2, Project Management, IT Governance, Continuous Improvement, Business Transformation, Strategy, Process Improvement, Business Process..., ITIL Intermediate Exam..., Project Delivery, Stakeholder Management, ITIL, Governance, Solution Architecture, Management, Change Management, Offshoring, IT Operations, ERP, Incident Management, Business Analysis, A3 Continuous..., Service Delivery, ITIL v3 Foundation Exam, Project Portfolio..., SAP, Business Strategy, Information Technology, Aligning IT to key..., Leadership, IT Strategy, Operational Risk..., IT Service Management, IT Management, Contract Negotiation, PRINCE2, Team Management, Contract negotiation, Resource Management, Integration