District Novy Jicin, Czech Republic
Maternity Leave
Financial Services
Education
Technical University of Ostrava 2003 — 2008
Ing., Economics, Statistics, Accounting
OANJ 1999 — 2003
Coaching course
Coaching course
OANJ
Experience
_ August 2014 - Present
RWE, Zákaznické služby, s.r.o. August 2011 - August 2014
GE Money November 2009 - August 2011
GE Money January 2008 - November 2009
GE Money July 2007 - December 2007
Skills
Sales Management, Team Building, Mentoring, Customer Service, Call Centers, Coaching, Management, Relocation, Vendor Management, Banking, Team Management, Back Office, Process Improvement, Call Centre, Negotiation, Leadership, Project Coordination, Outsourcing, Customer Relations, Customer Experience, Employee Training, Employee Hiring, Training & Development, Recruiting, Call Center, Customer Services, Customer Retention, Microsoft Office, Inbound, Leadership Development, Service to Sale, Telemarketing, Team Leadership, Collections