Serbia
SSC Performance Manager at Kuehne + Nagel
Consumer Services
Education
University of Belgrade 2006 — 2012
Bachelor of Science (B.Sc.), Sociology
Philological High School Belgrade 2002 — 2006
High School graduation, German language
Dr Zorand Djindjic Scholership
Dr Zorand Djindjic Scholership
Experience
Kuehne + Nagel September 2015 - Present
Sitel May 2014 - Present
Sitel April 2015 - September 2015
Sitel December 2013 - May 2014
Sitel April 2013 - December 2013
Sitel September 2012 - April 2013
Interkulturelles Zentrum September 2010 - December 2010
Faculty of Philosophy, Belgrade May 2008 - May 2010
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH October 2009 - December 2009
Institute for Sociological Research July 2009 - October 2009
Skills
Sociology, Microsoft Word, Market Research, Writing, Databases, Microsoft Office, Social Networking, Psychology, Time Management, Quantitative Research, Public Speaking, Recruiting, Teaching, Management, Higher Education, Software Documentation, Employee Relations, Call Centers, Public Relations, System Administration, Analysis, Team Leadership, English, German, Project Planning, Research, Human Resources, Excel, Team Management, Coaching, Training, Spanish, Access, Microsoft Excel, Social Sciences, Statistics, Organizational..., International Relations, Editing, Data Analysis, Leadership, Intercultural..., Strategy, Leadership Development, Performance Management, SPSS, Qualitative Research, Translation, Teamwork, PowerPoint