Bournemouth, United Kingdom
IT Service Desk Team Leader at Vitality UK
Information Technology and Services
Education
University of Winchester 2009 — 2012
Bachelor of Arts (B.A.), Creative Writing with Business Management, 2:1
Newtown High School 2005 — 2006
A Levels, English, Psychology, General Studies, C grades
Newtown High School 1999 — 2004
9 GCSEs, English Lang/Lit, Science (Double Award), Maths, ICT, Geography, History, Art, Welsh, A-C
Experience
Vitality UK June 2015 - Present
Vitality UK February 2015 - May 2015
Vitality UK August 2013 - February 2015
Go Overseas November 2012 - November 2013
Seoul LAS Language School November 2012 - March 2013
Nordic School July 2012 - August 2012
University of Winchester September 2011 - May 2012
Age UK April 2011 - June 2011
Skills
Customer Service, Hardware Installation, Content Writing, Creative Writing, Help Desk Support, ICT, Creative Nonfiction..., Teamwork, PowerPoint, Articles, Creative Writer, Management, Poetry, Call Logging, Proofreading, Microsoft Excel, Telephone Skills, Editing, Finance, Feature Articles, WordPress, Networking, Microsoft Word, Teaching English as a..., Communication, Windows XP, Software Installation, Email, Subediting, Time Management, Active Directory, Escalation, Ipconfig, Writing, Blogging, Social Media