Milton Keynes, United Kingdom
Customer Solutions Director, Customer Decisioning Specialist
Information Technology and Services
Education
University of Pune 1993 — 1997
Bachelor of Engineering, Mechanical Engineering
Sherwood College, Nainital 1990 — 1992
A Levels, English, Physics, Maths, Comp Sc
Experience
Adqura Ltd 2011 - Present
Lloyds Banking Group October 2011 - November 2012
Vodafone Group January 2008 - October 2011
Orange UK (now EE) June 2007 - February 2008
Sogeti Switzerland July 2006 - May 2007
O2 UK November 2004 - June 2006
Techmahindra Ltd September 1997 - November 2004
Skills
Solution Design, Chordiant, Enterprise Software, Consultants, Inbound Marketing, Management, Enterprise Architecture, Software Project..., Program Management, PL/SQL, Building Customer..., Decision Management, Customer Experience, Pega, Decisioning, Multi-channel Marketing, Project Management, Project Delivery, SaaS, Business Transformation, Requirements Analysis, Customer Satisfaction, SOA, Business Analysis, Real Time, Consultancy, Inbound, Service Delivery, Stakeholder Management, CVM, Solution Architecture, Telecommunications, Business Management, Chordiant Decisioning, Information Systems, Campaign Management, CRM, Business Intelligence, Customer Centricity, ITIL, Real Time Marketing, Customer Relations, Change Management, Customer Experience..., Customer Journeys, Segmentation, Management Consulting, Consulting, Marketing Strategy, Conversation Management