Ireland
Customer Engagement Manager I at SurveyMonkey
Internet
Education
CMS Business School 2014 — 2015
Summer School, Bangalore India, International Business
Instituto Superior de Ciências do Trabalho e da Empresa 2013 — 2015
Master's degree, International Management
Independent Courses 2011 — 2014
University of Pardubice 2009 — 2010
Erasmus Exchange Program, Economics and Business Administration
University of Madeira 2007 — 2010
Bachelor's degree, Management
Experience
SurveyMonkey January 2015 - Present
SurveyMonkey January 2014 - Present
SurveyMonkey January 2013 - December 2013
SurveyMonkey July 2013 - August 2013
SurveyMonkey January 2011 - December 2012
Skills
Entrepreneurship, Google Adwords, Marketing Research, High Performer, Brazilian Portuguese, Mentoring, Survey Methodology, International, Communication Skills, International Management, Market Analysis, SEM, Customer Retention, Result Oriented, Customer Satisfaction, Strategic Partnerships, CRM, International Business, E-commerce, Efficiency, Teamwork, Multilingual, Customer Experience, Online Marketing, Management, JIRA, Portuguese, E-business, Business, Negotiation, Business Development, Intercultural Awareness, RightNow, Start-ups, Strategy, Customer Engagement, Customer Acquisition, Salesforce.com, Customer Success, Project Management, Localization, SurveyMonkey, English