District Brno-City, Czech Republic
Europe GDF (Lean Sigma) lead for Mobility & Workplace (Service Desk,Workplace) Identity & Access Mgm at IBM
Information Technology and Services
Education
University of Pardubice 1999 — 2004
University of Pardubice
Master's degree
Experience
IBM September 2014 - Present
IBM Global Services June 2011 - August 2014
IBM Global Services September 2008 - May 2011
IBM 2008 - 2009
IBM April 2008 - August 2008
IBM June 2007 - March 2008
IBM May 2006 - May 2007
IBM November 2005 - April 2006
Skills
Defect Identification, Sla, Program Management, Six Sigma, PMO, Problem Solving, Management, IT Management, Team Leadership, Project Delivery, Global Delivery, Project Management, Project Portfolio..., Stakeholder Management, IT Operations, Continuous Improvement, Software Project..., IT Outsourcing, PMP, Business Process, ITIL, Incident Management, Service Delivery, Defect Elimination, Process Improvement, Vendor Management, Leadership, Requirements Analysis, Business Process..., Transition Management, Service Management, IT Service Management, Waste Management, Team Management, Risk Management, IT Strategy, Business Transformation, Outsourcing, Service Desk, Change Management, Lean Thinking, Business Analysis, Disaster Recovery, Analysis, Project Planning, Integration, Resource Management, Data Center, Cross-functional Team...