Geneva Area, Switzerland
Executive and « Team Energizer » with international experience in customer relationship and operations management
Information Technology and Services
Education
Ecole polytechnique fédérale de Lausanne 2015 — 2015
Fondation EPFL Innovation Park, Board Member Academy
IMD Business School 2011 — 2012
Accelerated Executive Development Program (AEDP), modules in Lausanne, Dubai and Nairobi
University of Geneva 2014 — 2014
International Organizations Management - UNIGE Coursera Program
Ecole Hôtelière de Lausanne 2012 — 2014
Lausanne Executive Education Programs (LEE)
Venturelab, Lausanne - Switzerland 2012 — 2012
Venture Challenge – Entrepreneurship
Rochester Institute of Technology 2006 — 2006
Lean Six Sigma (LSS) – RIT Program delivered for Welch Allyn
INSEAD, Fontainebleau - France 1997 — 1997
Strategic Management of Services (SMS)
HEPIA - Ecole d'Ingénieurs de Genève 1981 — 1986
ETS/EHS, Electronics with Nuclear Physics orientation
Experience
Daktari Diagnostics December 2012 - September 2014
SICPA Security Solutions SA October 2010 - December 2012
CareFusion International (previously part of Cardinal Health) April 2008 - September 2010
Welch Allyn Inc. June 2003 - March 2008
Philips Medical Systems August 2001 - May 2003
Hewlett-Packard Europe (and after 2000 spin-off to Agilent Technologies) June 1996 - July 2001
Hewlett-Packard Switzerland June 1987 - May 1996
Skills
Driving Results, Start-ups, Business Planning, Forecasting, Team Leadership, Team Building, Sales Management, Mergers & Acquisitions, P&L Management, Manufacturing, Team Management, Realistic Animation, Key Account Management, CRM, Management, Leadership, Product Launch, Service Management, Entrepreneurship, Product Marketing, Business Strategy, Strategy, Change Management, Sales, Integration, SAP, Competitive Analysis, Sales Operations, Motivation, Customer Satisfaction, Medical Devices, Operations Management, Product Management, Cross-functional Team..., Analysis, Customer Retention, Continuous Improvement, Program Management, Talent Management, Acquisition Integration, Business Development, Product Development, Six Sigma, Executive Management, Marketing, Process Improvement, Business Process..., Supply Chain Management, Strategic Planning, Outsourcing