Munich Area, Germany
Inhaber bei Petter Management
Information Technology and Services
Education
Universität zu Köln 1994 — 1999
Diplom
Experience
Petter Management February 2015 - Present
PRATHO - connecting IT with Business 2013 - 2015
Swiss Post Solutions 2012 - 2013
Media-Saturn IT-Services 2010 - 2012
Telefonica 2008 - March 2010
Telefonica o2 January 2007 - March 2008
Telefonica o2 November 2004 - December 2007
VIAG Interkom, München January 2000 - January 2001
Skills
Telekommunikation, IT Strategy, Telecommunications, Team Leadership, Key Account Management, IT-Operationen, IT-Service-Managment, Strategy, ITIL, IT-Strategie, Customer Service, Integration, Change Management, IT-Management, Produktmanagement, Call Centers, Strategisches Management, Kundenerfahrung, IT Service Management, Dienstleister, Handel, Management, Service Level Management, ITIL Certified, Strategische Beratung, Service-Level-Agreements, Outsourcing, Servicemanagement, IT Management, Executive Reporting, Projektmanagement, Cost Management, Project Management, Customer Experience, Direct Sales, Veränderungsmanagement, Call-Center, Service Management, Prozessmanagement, Teamführung, Cost Reduction..., Unternehmensführung, Interim Management, Product Management