Ireland
Junior Lead Global Escalations bei Google Maps
Internet
Education
Universität Mannheim 2008 — 2012
Bachelor of Arts (BA), Englische Sprache und Literatur, allgemein
University of Florida 2010 — 2010
Exchange Semester, Englische Sprache und Literatur, allgemein
Experience
Google Maps October 2014 - Present
Google Maps July 2014 - Present
Google Maps January 2014 - Present
Kaplan International Colleges January 2012 - December 2013
University of Mannheim November 2009 - December 2011
University of Mannheim September 2009 - January 2010
Skills
Stakeholder-Management, Communication, Performance Reporting, Marketing Communications, French, Salesforce.com, English, English language skills, International..., Quality Management, Intercultural Skills, Outlook, Education, Troubleshooting, Marketing, Student Affairs, German, Culture, Language Services, Corrective Actions, Close Attention to..., Investigative Reporting, Multi-Cultural Team..., Quality Assurance, Customer Service, International Relations, Linguistics, Tourism, Event Planning, Typing, Root Cause Analysis, Project Coordination, Quality Control, Print, Internal & External..., Internet, Process Improvement, American English, Reporting & Analysis, Microsoft Office, CRM, Sales, Strategisches Management, Travel, Team Leadership