Cluj County, Romania
Language Development Trainer at Sykes Assistance Services
Outsourcing/Offshoring
Education
Universitatea „Babeș-Bolyai” din Cluj-Napoca 2008 — 2010
"MA:, Imagology, 100
Universitatea „Babeș-Bolyai” din Cluj-Napoca 2005 — 2008
"BA", Japanese Linguistics, 100
Experience
Sykes October 2011 - Present
Sykes June 2011 - October 2011
Fujikura Automotive Romania October 2010 - May 2011
YamatoYa March 2010 - October 2010
Interstudia May 2009 - October 2010
Skills
Team Leadership, Employee Training, Customer Relations, Management, Training, Technical Translation, Translation, Teaching English as a..., Spanish translation, Business English, Linguistics, Training Skills, Teaching, Driving, Soft Skills, Language Skills, Logical, Foreign Languages, English written, BPO, Multilingual, Customer Satisfaction, Training & Development, English, Language Development, Japanese, Spanish, Program Management, French, English Literature, Applied Linguistics, Translation Services, Training Delivery, English grammar, Language Teaching, Customer Service, Customer Experience, Troubleshooting Hardware, Analysis, Intercultural..., Interpreting, E-Learning, Teaching English, Staff Training, Teacher Training, Organized, Interpretation, Troubleshooting