Ancona Area, Italy
ICT Demand Manager
Pharmaceuticals
Education
Università Politecnica delle Marche 1994 — 2000
Bachelor of Engineering (BE), Electrical and Electronics Engineering
ITIS Montani (Fermo) 1992 — 1999
Bachelor of Technology (BTech), Information Technology
Experience
A.C.R.A.F. S.p.A. Angelini 2005 - Present
ACRAF S.p.A. Angelini January 2001 - December 2009
Merloni Elettrodomestici April 2000 - January 2001
Skills
CRM software, SAP Portal, SD, Product Management, Digital Strategy, Customer Service, Problem Solving, Mobile Communications, Social Media, Business Process..., SAP MM, ABAP, Digital Marketing, Team Management, Sentiment Analysis, B2B eCommerce, SAP BW, Pharmaceutical Industry, SAP CRM, CRM, Business Intelligence, Business Intelligence..., E-commerce Solutions, ERP, Change Management, Call Center, B2C, Pharmaceutical Sales, Project Management, Mobile Devices, SAP R/3, Mobile Technology, Project Implementation, Web Analytics, IT Strategy, Web Strategy, Business Process, Mobile Applications, Web, E-commerce, Business Objects, Web 2.0, SAP Netweaver, Supply Chain Management, Multi-channel Campaign..., Business Process Design, Business Analysis, Project management, Mobile BI, SAP ERP