Rotterdam Area, Netherlands
•Customer Care Supervisor Europe at HuFriedy Mfg. Co., LLC
Medical Devices
Education
Università degli Studi di Verona 1999 — 2005
Master's degree, Modern languages and Literatures in the Management, 110/110
Experience
Hu-Friedy Mfg. Co., Inc. June 2009 - Present
Ingersoll Rand November 2007 - May 2009
The House Hotel January 2007 - November 2007
Melia White House January 2006 - June 2006
Italian Culture Institute (for the Ministry of Foreign Affairs) - Copenhagen January 2005 - April 2005
ENIT - Madrid January 2004 - May 2004
DHL July 2003 - December 2003
DHL November 2000 - August 2002
SADI - Vicenza January 1996 - October 1999
Skills
Project Management, Logistics, Cross-functional Team..., Problem Solving, Customer Service, Microsoft Access, People Development, Training, Outlook, Microsoft Word, SAP Testing, International Business, Account Management, Sales, PowerPoint, Spanish, Performance Appraisal, Microsoft Office, Cross-cultural..., Accounting, Recruiting, Lotus Notes, Performance Management, SAP, Leadership, ISO auditing, Customer Engagement, International Shipping, Microsoft OneNote, Marketing, Multilingual..., Performance Metrics, Process Improvement, Microsoft Outlook, SAP Portal, Management, SAP BW, Microsoft Excel, Time Management, Incoterms, Oracle, Product Development