Stefano Ercole (PRINCE2® - ITIL®)
Milan Area, Italy
Solution Manager CRM at Vodafone IT
Information Technology and Services
Education
Università degli Studi del Piemonte Orientale 'Amedeo Avogadro' 1993 — 2001
Information Science, Information Technology
ITIS Novi Ligure 1988 — 1993
Experience
Vodafone IT September 2011 - Present
Vodafone IT October 2007 - August 2011
Vodafone IT June 2006 - September 2007
Vodafone IT April 2005 - May 2006
H&S Heilig und Schubert Software AG January 2004 - April 2005
Exenia October 2001 - December 2003
Skills
Billing Mediation, Project Management, Building Relationships, Business Analysis, Vendor Management, Negotiation, Integration, Coaching, CRM, Mobile Devices, Business Intelligence, Business Process, Solution Architecture, Outsourcing, PMP, PMO, Analysis, GSM, IT Strategy, Business Process Design, SQL, Telco, ITIL, Supplier Negotiation, Management, Pre-sales, IT Management, Software Project..., VAS, Team Building, Project Portfolio..., Self-management, Management Consulting, Training, Process Flow..., Service Delivery, Project Delivery, Service Management, Team Management, Telecommunications, Requirements Analysis