Moscow Region, Russian Federation
Service Desk Head at InfoTeCS JSC
Information Technology and Services
Education
Linguistics University of Nizhny Novgorod (LUNN) 2002 — 2007
Bachelor's degree, Organization management
Experience
InfoTeCS JSC August 2014 - Present
Sochi 2014 Organizing Committee June 2013 - April 2014
Sochi 2014 Organizing Committee January 2013 - June 2013
Mars April 2007 - January 2013
Skills
Remote Control, Management, Major Incident..., Service Delivery, Project Planning, Action Oriented, Self-motivated Team..., IT Service Management, Interviewing Skills, SCCM, Hiring Personnel, Blackberry OS, Priority Management, Personnel Supervision, Training Delivery, LDAP Administration, KPI Reports, Interpersonal Savvy, Written & Oral..., Learning Quickly, ITIL, Active Directory..., Motivation, Team Leadership, ViPNet administrator..., Managing Workflow, Venue Management, Service Management, Project Delivery, ISO 20000 (ГОСТ Р ИСО..., Team Mentoring, Foundation Certificate..., Knowledge Management, Sports Management, Drive for Success, ISO 27001, Microsoft Exchange, IT Operations, Managing Processes, Change Management, IT Management, Personnel Management, Incident Management, Process Management, International..., Project Management, Information Technology, Recruiting, Event Planning, Customer Oriented