District Brno-City, Czech Republic
Information Technology and Services
Education
Ministry of Education, Youth and Sports, Czech Republic 2009 — 2009
Master of Science (MS), Ecology and Environmental Protection
Sofia University St. Kliment Ohridski 1993 — 1998
Master of Science (MS), Ecology and Ecosystems’ Conservation
Skills
Lotus Notes, ITIL Certified, Photoshop, Windows, Service Management, Work with FAX, scanner,..., PowerPoint, Sla, Team Leadership, ISO 9001, Software Documentation, ITIL, Research, Integration, Microsoft Excel, Outlook, Change Management, Management, Tutoring Bulgarian..., Access, Iso 9000, Best Available..., Teaching, Data Entry, HTML, Service Desk, Databases, IPPC consultant, Service Improvement, Editing, English, Customer Service, Problem Management, IT Service Management, Service Delivery, Microsoft Word, Incident Management, ISO 14001, Microsoft Office, ITIL Foundation..., Cleaner Technologies, Budgets, Technical Support, Negotiation, Tutoring English..., Event Planning, IT Operations, Troubleshooting