Eindhoven Area, Netherlands
Service Delivery Support Specialist at TNO
Information Technology and Services
Education
Fontys Hogescholen
HBO Associate's degree, IT Service Management, HBO
Ictivity
Microsoft Operations Framework 4.0
Global Knowledge
Business Information Management, BISL
Global knowledge
Service management volgens ITILv3
Global Knowledge
Microsoft Certified Desktop Support Technician, Microsoft Certification, MCITP
Global Knowledge
Windows 7, Enterprise Desktop Support Technician
OGD ICT-diensten
Supporting windows xp
OGD ICT-diensten
Windows 7, Configuring
ROC Eindhoven
IT system administrator and software development, MBO
Experience
TNO January 2009 - Present
OGD October 2006 - December 2009
Andriessen en Partners 2009 - 2009
Skills
Service Management, Technical Support, Windows Server 2008, IT Sales, Windows Server, ICT, ITIL, Active Directory, Desktop Support, SCCM, bisl, Windows, IOS, OS X, Microsoft Oprerations..., Computer Maintenance, Service Deployment, Group Policy, OSX, Service Desk, IT Keten Optimalisering, IT Service Management, IT Procesmanagement, Windows 7, iOS, Business Information..., IT Beheer, Service Delivery, Desktop Administration, Desktop Hardware, Hardware, Desktop Computers