London, Greater London, United Kingdom
Operations Manager
Retail
Education
Royal Holloway, University of London 2014 — 2016
Master of Business Administration (M.B.A.), International Management
Queen Mary, U. of London 2005 — 2008
Bachelor of Science (BSc), Business and Management, 2:2
Barnet College 2003 — 2005
Experience
The John Lewis Partnership - Waitrose (FMCG) August 2014 - Present
Marks and Spencer February 2014 - August 2014
JD Sports Fashion plc May 2011 - February 2014
JD Sports Fashion plc November 2009 - May 2011
Alive Products(Harrods) October 2008 - November 2009
Wm Morrison Supermarkets Plc November 2005 - April 2007
JD Sports Fashion plc February 2003 - November 2005
Skills
Microsoft Word, Social Media, Operations Management, Financial Analysis, Business Analysis, Loss Prevention, Analysis, Strategy, Retail, Negotiation, Sales Management, Interpersonal Skills, Human Resources, Leadership, Microsoft Excel, Customer Satisfaction, Training, Teamwork, Interviews, CRM, Visual Merchandising, Retail Sales, Problem Solving, Change Management, Performance Management, Team Building, PowerPoint, Customer Experience, Persuasion, Merchandising, Team Management, Recruiting, Networking, Management, Customer Service, Team Leadership, Sales, Time Management, Communication, Profit, Budgets, Store Management, Business Acumen, Microsoft Office, Inventory Management, Coaching, Store Operations, Budget Forecasts