London, Greater London, United Kingdom
Resource Development Manager at FIS
Information Technology and Services
Education
Queen Mary, U. of London 2000 — 2003
Bachelor of Science (BSc), Computer Science
Experience
FIS August 2013 - Present
Fidelity National Information Services May 2013 - August 2013
Fidelity National Information Services October 2009 - May 2013
Metavante Technologies Limited January 2008 - October 2009
Nomad Software June 2006 - January 2008
Nomad Software November 2003 - June 2006
Skills
Informix, Client Issue Resolution, Data Analysis, Issue Resolution, EMV, Requirements Analysis, Business Analysis, ISO8583, Root Cause Problem..., Cards, Payment Card Processing, Training Delivery, Payment Cards, Systems Analysis, Payment Gateways, POS, PL/SQL, Core Banking, Credit Cards, PCI DSS, Release Management, Acquiring, Technical Documentation, Smart Cards, Payment Systems, SQL, Customer Service..., Technical Training, Analytic Problem Solving, Software Documentation, Unix, Transaction Processing, Issue Management, Perl, Internet Banking, E-payments, Customer Support, Mobile Banking, Problem Management, Mobile Payments, Resource Management, Release Notes, Resource Allocation, Debit Cards, Electronic Payments, Payment Industry, ATMs, Technical Recruiting, Team Management, Payment Services