Berlin Area, Germany
Business Coach | Business English Educator
Professional Training & Coaching
Education
Macquarie University 2013 — 2015
Master of Education (M.Ed.), Specialist in Education
Teach International 2012 — 2013
Certificate IV TESOL, Teaching English as a Second or Foreign Language/ESL Language Instructor
TAFE 2012 — 2012
Certificate IV Training & Assessment, Adult and Continuing Education and Teaching
Macquarie University 2008 — 2009
Certificate IV Financial Planning, Financial Planning and Services
Deakin University 1997 — 1998
Certificate III Managing Innovation & Change, Change Managament
Cowra High School 1983 — 1988
Experience
Business Englisch & Business Coaching November 2014 - Present
Suncorp February 2013 - August 2014
Macquarie University July 2011 - January 2013
Cuscal February 2010 - June 2011
InsuranceLine March 2009 - January 2010
TOWER Australia 2007 - 2008
TOWER Australia 2006 - 2008
TOWER Australia 2003 - 2005
Skills
Life Insurance, Superannuation, Training, Business Planning, Business, Financial Risk, Sales Management, Analysis, Business Process..., Stakeholder Management, Retail, Strategy, Financial Services, Project Planning, Sales, Facilitation, Management, Program Management, Customer Experience, Team Building, Coaching, Call Center, Governance, Change Management, Performance Management, Leadership, Mentoring, Relationship Management, Business Strategy, Project Management, Project Delivery, Business Analysis, Business Process, Operations Management, Quality Assurance, Business Development, Call Centers, Process Improvement, CRM, Human Resources, Risk Management, Team Leadership, Banking, Finance, Vendor Management, Team Management, Customer Service, Insurance, Mergers & Acquisitions, Customer Retention