Tideswell, Derbyshire, United Kingdom
Programme manager HSBC
Financial Services
Education
Keele University 1990 — 1992
MBA, Master of Business Administration
Keele University 1986 — 1989
BA Joint Hons, American Studies & English
Experience
HSBC March 2014 - Present
The Co-operative Banking Group January 2014 - February 2014
Royal Bank of Scotland September 2013 - November 2013
HSBC June 2013 - September 2013
Banco Santander May 2012 - May 2013
Royal Bank of Scotland August 2009 - April 2012
Se7en Management Ltd June 2009 - August 2009
Greater Manchester Police October 2008 - May 2009
Otto UK 2007 - October 2008
First Data International February 2006 - October 2007
Skills
Change Management, Operations Management, Compliance, Call Center, Business Process, People Management, Offshoring, Start-ups, Business Change..., Change Leadership, Analysis, IT Strategy, Business Strategy, Integration, Financial Services, Mentoring, Resource Management, Programme Delivery, Product Development, Process Engineering, Project Delivery, Business Transformation, Vendor Management, PRINCE2, Retail Banking, Leadership, Program Management, Executive Management, Business Process..., Project Portfolio..., Outsourcing, Portfolio Management, Customer Experience, Management, Project Management, Stakeholder Management, Payments, Credit Cards, Change Programmes, Management Consulting, Risk Management, Process Improvement, Business Case, Banking, Financial Risk, Business Requirements, Governance, CRM, Team Management, PMO