Lisbon Area, Portugal
Business Development Manager at Fujitsu Technology Solutions
Information Technology and Services
Education
Fujitsu Services 2008 — 2008
ITIL Foundation Certified, ITIL v3
Fujitsu Services 2008 — 2008
Train the Trainer (T3)
Galileu 2006 — 2007
MCP, b-Master Enterprise (MCSE 2003 + CCNA)
CIDEC 2005 — 2005
CAP, Trainer Certification Renewal (CAP)
InterReditus 2003 — 2003
Macromedia Flash MX Action Script
CECOA 1999 — 2000
CAP, Trainer Formation (CAP)
Tecnidata 1999 — 1999
Microsoft Networking Essentials
Tecnidata 1999 — 1999
Microsoft Windows NT 4.0 – Core Technologies
Instituto Politécnico de Lisboa 1996 — 1999
Frequency Only, Electronics / Information Technologies
Escola Secundária Fonseca Benevides 1992 — 1995
High School, Electronics
Experience
Fujitsu Technology Solutions December 2014 - Present
Fujitsu Technology Solutions December 2012 - December 2014
Fujitsu Technology Solutions January 2012 - December 2012
Fujitsu Technology Solutions May 2011 - January 2012
Fujitsu Technology Solutions (previously Fujitsu Services) October 2009 - May 2011
Fujitsu Services October 2007 - October 2009
Interreditus (now Tecnidata) April 2004 - October 2007
Interreditus (now Tecnidata) December 2002 - April 2004
Interreditus (now Tecnidata) April 2000 - December 2002
Tecnidata August 1999 - April 2000
Skills
ITIL, PRINCE2, Change Management, Remedy, Outsourcing, Managed Services, Pre-sales, IT Service Management, System Administration, IT Strategy, IT Outsourcing, System Deployment, Data Center, BMC Remedy, Project Planning, Operating Systems, Information Technology, Process Improvement, Vendor Management, SLA, Help Desk Support, Disaster Recovery, Sla, IT Operations, Service Management, Solution Architecture, Service Desk, Infrastructure, Transition Management, Governance, Integration, Team Management, Troubleshooting, Business Continuity, Microsoft Technologies, IT Management, Security, Project Portfolio..., Networking, Business Process, Project Delivery, Risk Management, Management, Hardware, PMP, Operations Management, Incident Management, Service Improvement, PMO, Service Delivery