Lisbon Area, Portugal
Ecommerce & Revenue Manager TD HOTELS
Hospitality
Education
Hotel Distribution Management (www.hoteldm.com) 2013 — 2013
Certificate, Hotel Revenue Management
Great Hotels of the World 2011 — 2011
Training, Hotel Revenue Management
INESP 2011 — 2011
Training, Sales Negotiation
INESP (www.inesp.pt) 2011 — 2011
Training, Complaints Management and assertive Comunication
Instituto Superior de Linguas e Administração - Lisboa 2010 — 2011
Pós-Graduação/ Post Graduation, Hospitality Management
Instituto Politécnico de Leiria 2004 — 2008
Licenciatura/Degree, Hospitality Management
New Institute of Languages 2002 — 2002
Certificate in Advanced English (CAE), Foreign Languages and Literatures, General
Secundária da Portela
Secundária da Portela
Experience
H10 Hotels September 2015 - Present
TD Hotels - Teixeira Duarte September 2014 - September 2015
Onyria April 2011 - September 2014
Falua Restaurante October 2010 - April 2011
VipHotels May 2010 - October 2010
Hotel Excelsior September 2009 - May 2010
Hotel Excelsior February 2009 - September 2009
Skills
Competitive Analysis, Hotel Reservations, Hotel Booking, Google Adwords, Teamwork, Online Reputation..., Sales, Tourism, Direct Sales, Market Analysis, Extranet, Management, Negotiation, Problem Solving, Golf Resorts, Leisure Travel, Boutique Hotels, Customer Satisfaction, Golf, Hotels, Hospitality Industry, B2B, E-commerce SEO, Online Travel, Pegasus Opera, Customer Oriented, OTA, Revenue Analysis, Resorts, E-commerce, Synxis, Contract Management, Revenue Forecasting, B2B eCommerce, Contract Negotiation, Benchmarking, Sales Process, Portuguese, Yield Management, Hospitality, English, Sales Management, French, NewHotel, Spanish