Luxembourg
Service Delivery Manager at Dimension Data Luxembourg
Information Technology and Services
Education
Université de Reims Champagne-Ardenne 2005 — 2006
Masters, Computer Networks
Institut national des Télécommunications 2003 — 2004
Masters, Networks & Telecommunications
University of Madras 1998 — 2002
Bachelor of Engineering, Computer Science Engineering
Experience
Dimension Data Luxembourg April 2014 - Present
SOGETI Luxembourg December 2013 - April 2014
HCL Technologies October 2012 - December 2013
Transcom June 2006 - October 2012
Nokia Siemens Networks January 2005 - June 2006
Philips July 2004 - December 2004
Skills
IT Strategy, Information Technology, IP, IT Outsourcing, Solaris, Vendor Management, Management, Service Delivery, Routers, IT Operations, Resource Management, SLA, Project Delivery, Sla, IT Management, Active Directory, Data Center, Team Management, Integration, Service Management, Computer Network..., ITIL, Project Planning, Network Security, Cloud Infrastructure..., Network Architecture, Incident Management, Service Desk, Offshoring, Pre-sales, BMC Remedy, Technical Support, Business Continuity, Governance, Hardware, System Administration, People Management, Outsourcing, Disaster Recovery, Business Process, Servers, Troubleshooting, Telecommunications, Project Implementation, Infrastructure, Networking, Security, Managed Services, IT Service Management