Ireland
Senior Support Consultant at SAP
Information Technology and Services
Education
UCD Michael Smurfit Graduate Business School 2010 — 2011
Master of Science (MSc), Digital Innovation
Trinity College, Dublin 2006 — 2010
B.B.S Lang. (Hons.), Business Studies & German
Heinrich-Heine-Universität Düsseldorf 2008 — 2009
Socrates Exchange Programme, BWL und Germanistik
Experience
SAP March 2015 - Present
SAP May 2011 - March 2015
myGengo September 2009 - May 2011
Enterprise Ireland April 2009 - July 2009
Accenture March 2009 - April 2009
Skills
ABAP, German, Research, Strategy, Kaizen, Project Management, Requirements Analysis, Debugging, Agile Project Management, SQL, Translation, User Research, Management, Market Research, Business Intelligence, Change Management, SAP, Web Design, Analysis, SDLC, ITIL, Ethnography, Problem Solving, Business Process, Business Analysis, UIX, Databases, Scrum, Multilingual, User-centered Design, User Experience, Content Management, Kanban, Data Analysis