London, United Kingdom
Senior Vice President and Chief Marketing Officer
Financial Services
Education
University of Virginia Darden School of Business 1988 — 1990
MBA, Management
Georgetown University 1980 — 1984
Bachelor's Degree, Foreign Service, cum laude
Financial Times Non-Executive Director Diploma
Experience
Affinion International 2015 - Present
American Express 2012 - 2015
American Express 2008 - 2012
American Express 2004 - 2008
American Express 1996 - 2004
American Express 1989 - 1996
National Association of Manufacturers - NAM 1984 - 1988
The Conference Board 1983 - 1984
Public Affairs Council 1981 - 1984
UNICEF 1983 - 1983
Skills
Sales Management, Global Management, Loyalty Programs, Talent Management, New Business Development, Talent Acquisition, Executive Management, Strategy, Business Model..., B2B, Segmentation, Customer Insight, Electronic Payments, CRM, Strategic Planning, P&L Management, Analytics, Business Process..., Strategic Negotiations, Credit Cards, Innovation, Thought Leadership, Customer Experience, Corporate Governance, Financial Services, Information Management, Leadership, Merchant Services, Product Management, Strategic Partnerships, Digital Marketing, Customer Segmentation..., Banking, General Management, Rewards Programs, Integrated Sales and..., Product Development, Change Management, Business Strategy, Payments, B2C marketing, Business Planning, International Joint..., Competitive Intelligence, Relationship Management, Public Policy, Management, Consulting, Business Development