Brussels Area, Belgium
Enseignant at Lycée La Retraite
Alternative Dispute Resolution
Education
Institut Gregory Bateson - MRI 2004 — 2010
2nd grade, Brief Therapy & Strategic Interventions
Université Catholique de Louvain-la-Neuve 2002 — 2004
Post Graduate, Family Mediation Practice
BBMC 2004 — 2004
Médiateur Agréé en matière Civile et Commerciale
INSEAD (Fontainebleau) 1999 — 1999
Certificate, Strategic Marketing
Université Catholique de Louvain-la-Neuve 1978 — 1981
MA, Econometrics
Facultés universitaires 'Saint-Louis', Bruxelles 1976 — 1978
Candidature (Ba), Economic & Social Sciences
Centre Scolaire St Stanislas - Mons 1969 — 1976
Experience
Lycée La Retraite September 2011 - Present
Télé-Accueil Bruxelles May 2011 - Present
interactes sprl July 2004 - September 2014
Lycée La Retraite November 2012 - June 2014
Mediation First Line at Youth's Court of Justice in Brussels 2011 - December 2012
CESA - Roux May 2009 - March 2010
AFCN-FANC December 2008 - June 2009
European Commission November 2008 - January 2009
Dossche Mills & Bakery October 2007 - September 2008
Algerie Telecom Mobile February 2007 - April 2007
Skills
Customer Satisfaction, Brief Therapy, Executive Coaching, Conflict Prevention, Leadership, Business Strategy, Mediation, Family Therapy, Customer Service, Employee Counseling, Business Process, Career Counseling, Basic Spanish, Strategic Communications, Organizational..., Conflict Management, Coaching, Customer Retention, Fluent Dutch, Emotional Intelligence, Management Consulting, Personal Development, English, French Mother Tongue, People Management, Entrepreneurship, Negotiation, Management, French, CRM, Conflict Transformation, Team Management, Customer Relations, Program Management, Problem Solving, Governance, Telecommunications, Change Management, Fluent English, Counseling, Conflict Resolution, Basic Italian, Project Management