Munich Area, Germany
Design Researcher at frog
Design
Education
Fachhochschule Konstanz - Hochschule für Technik, Wirtschaft und Gestaltung 2007 — 2009
Master, Design, High Distinction
Fachhochschule Aachen 2003 — 2007
Bachelor of Communication Sciences, Communication and Multmedia Design, Distinction
Vocational Bank training Commerzbank 2000 — 2003
Bankkauffrau, Business, Finance, Investment
Experience
frog March 2013 - Present
Swinburne University of Technology October 2009 - January 2015
service design network melbourne 2010 - January 2013
Swinburne University of Technology 2010 - 2013
frog November 2011 - February 2012
Second Road 2011 - 2011
AMP 2010 - 2010
Skills
User Scenarios, Information Design, User Experience Design, Qualitative Research, User Interface Design, Analytical Thinking, Public Speaking, Graphic Design, Customer Service, Workshop Facilitation, Design Workshops, Design Thinking, Organisational Change, Analytical Skills, Project Management, Ethnography, Research Design, Design Research, Client Relations, User Experience, Conflict Management, Creative Problem Solving, Project Facilitation, Service Design, User-centered Design, Participatory Design, Strategic Thinking, Teaching, Customer Insight