Bordeaux Area, France
CoFounder & CTO at Azendoo
Computer Software
Education
ITIL SERVICE MANAGER EXIN 2005 — 2006
ITIL Service Manager
ITIL Foundation 2003 — 2003
ITIL Foundation ISEB
ECE Paris 1996 — 1999
MSc., Information Systems and Networks
Ecole Superieure d'Informatique Electronique Automatique (ESIEA) 1993 — 1995
Staffordshire University
Electrical Engineering
Experience
Azendoo February 2010 - Present
ORSYP May 2009 - February 2010
ORSYP France August 2008 - June 2009
IBM Tivoli Software August 2006 - July 2008
BMC Software January 2005 - July 2006
BMC Software April 2004 - January 2005
BMC Software December 2002 - April 2004
BMC Software March 2001 - December 2002
Perform SA November 2000 - March 2001
Arca Network February 1999 - October 2000
Skills
User Adoption, Product Management, Usability Design, Entrepreneurship, IT Operations, Startup Adoption Metrics, Transactional Emailing, Cloud Applications, Go-to-market Strategy, Enterprise 2.0, Sales Enablement, Mobile Applications, Enterprise Collaboration, IT Management, Pre-sales, Product Marketing, User Experience, User Interface Design, User Stories, Customer Service, Internet Entrepreneur, Social Task Management, Web 2.0, Enterprise Software, Mobile Application..., Customer Satisfaction, Start-ups, Customer Support, Productivity Software, Task Management, Net Promoter Score, CRM, ITIL, Online Marketing, Social Software, Cloud Computing, Customer Care, Product Design, Management, Email Marketing, Consulting, Capacity Management, Scrum, IT Service Management, Strategic Partnerships, Web Application Design, SaaS, Business Alliances