Rotterdam Area, Netherlands
Service Level Manager at Gemeente Rotterdam
Information Technology and Services
Education
Avans+ Breda 2012 — 2013
Post Bachelor
Vakschool Schoonhoven 1993 — 1997
Juwelier
Design Academy Eindhoven 1994 — 1994
VWO 1987 — 1993
Experience
Gemeente Rotterdam March 2015 - Present
Gemeente Rotterdam January 2014 - March 2015
Gemeente Rotterdam October 2012 - January 2014
Gemeente Rotterdam March 2013 - 2014
ICT diensten Gemeente Rotterdam 2010 - October 2012
Gemeente Rotterdam February 2008 - October 2012
Centric IT Solutions October 2007 - February 2008
LogicaCMG January 2001 - October 2007
W&R January 2000 - January 2001
Schaap & Citroen September 1998 - December 2000
Skills
Management Consulting, Personnel Management, Release Management, Configuration Management, ICT, Information Management, Service Delivery, Outsourcing, Governance, Problem Management, Coaching, Public Sector, Shared Services, IT Strategy, Process Management, Management Development, Management, Operations Management, Project Management, Service Desk, Interim Management, Program Management, Project Portfolio..., Outplacement, Incident Management, Change Management, Application Lifecycle..., Public Administration, Personal Development, Process Improvement, Service Management, Dutch, IT Service Management, ITIL, Business Alignment, IT Outsourcing, Government, Business Process, ITIL Certified, ERP, Local Government, PRINCE2, Business Process..., IT Management